A1: Yebo, sinethimba lethu lobuchwepheshe locwaningo nokuthuthukiswa. Sinekhono elanele lokwenza umklamo nokukhiqiza umshini ngesakhiwo senqubo kanye nokugeleza kokusebenza kwesistimu ngokwezidingo zamakhasimende.
A2: Imibandela yokukhokha: 100% T/T kusengaphambili noma 100% L/C engenakuguqulwa uma ibonwa yibhange elilodwa lamazwe ngamazwe elamukelwe yi-SINOVO.
A3: Izinyanga eziyi-12 kusukela ekuthunyelweni. Iwaranti ihlanganisa izingxenye eziyinhloko kanye nezingxenye.
Uma sinephutha futhi sinesiphene ngomklamo noma ngomkhiqizi wethu, sizoshintsha izingxenye ezinephutha futhi sizoqinisekisa usizo lobuchwepheshe endaweni ngaphandle kwenkokhiso kumakhasimende (ngaphandle kwentela yangokwezifiso kanye nokuthuthwa kwangaphakathi). Iwaranti ayimbozi izingxenye ezisetshenziswayo nezigqokwayo njengamafutha, amafutha, ama-gasket, izibani, izintambo, ama-fuse.
I-A4: Ukupakisha okujwayelekile kokuthumela ngaphandle, okufanele ukuthunyelwa kochwepheshe olwandle nasemoyeni
A5: Singathumela unjiniyela wesevisi ochwepheshe endaweni yokusebenza yamakhasimende, ohlinzeka ngokulungiswa, isevisi yokuqeqesha kanye nokuhlolwa kokubhoboza umzila wokuqala; kuma-rig afakwe ngaphansi kwe-CAT, umshini wethu ungajabulela isevisi yomhlaba wonke kusevisi ye-CAT yendawo.
A6: Yebo, sinemishini eminingi esetshenzisiwe enesimo esihle sokusebenza esithengiswayo.
A7: (1) Ubuchwepheshe Nokusebenza Kahle, Ukugxila Kwamakhasimende, Ubuqotho, Ukubambisana Okuzuzisa Bonke Abantu;
(2) Intengo yokuncintisana futhi ngaphakathi kwesikhathi esifushane kakhulu sokuhola;
(3) Izinsizakalo zobuchwepheshe zaphesheya kwezilwandle
A8: Yebo, sinesivivinyo esingu-100% ngaphambi kokulethwa. Futhi sizonamathisela umbiko wethu wokuhlola womshini ngamunye.
A9.: Yonke imikhiqizo yethu iza nezitifiketi ze-CE, ISO9001.
A10: Yebo, sithola i-ejenti yobungcweti, uma unesithakazelo, sicela uxhumane nathi mahhala.